Shipping

Unless otherwise specified for backordered or special order items, shop this is network will use its best efforts to ship all merchandise within 24 hours of purchase on business days. Orders placed after 12 noon PST on a Friday or over the weekend will be processed the following Monday; or Tuesday should a holiday fall on that Monday.

Delivery costs and timing are based on a customer’s chosen shipment option. shop this is network is not responsible for any delay in delivery caused by the USPS, UPS, FedEx or a customer’s unavailability at the time of receipt.

USPS/UPS Ground shipping costs (based on subtotal):
orders up to $25 – $5
orders up to $50 – $10
orders up to $100 – $15
orders up to $150 – $20
orders totaling more than $150 – free shipping

FedEx 2-Day shipping costs – add $20 to USPS/UPS Ground shipping costs

shop this is network will not be liable for any loss, damage, cost or expense related to shipment or a delay in delivery. We cannot ship to post office boxes. The risk of loss and title for all merchandise purchased passes to the customer upon our delivery of the merchandise to the carrier. Any duty or customs imposed on international shipments are the sole responsibility of the recipient.

Returns

Merchandise purchased from shop this is network may be returned for exchange or store credit within 14 days of receipt, only if accompanied by original receipt and in original condition, with original tags and original packaging, if applicable.

Refunds are not issued, except in the case of defective merchandise that we are unable to replace. Following a reasonable attempt to replace the defective item, a refund must be accompanied by a return authorization code. This code can be obtained by contacting shop this is network via email at and must be written in plain sight on the mailing label/package, on the original receipt and on any correspondence regarding the authorized return.

Returns must be properly packed and sent via USPS priority mail, UPS or FedEx at the customer’s expense to:

this is network, inc.
ATTN: RETURNS
12507 Westminster Avenue
Los Angeles, CA 90066
RA code - ####

Credit

shop this is network’s credit is valid for one year from date of issue. Thereafter, any unused credit, or portion thereof, is forfeited.

Special Orders

Once placed on a customer’s behalf, special orders are not cancelable and are not returnable for credit or for refund. Items, which are special orders, will be clearly noted as such by shop this is network, and by further purchasing such items, following notice, customers are providing a binding confirmation that they understand and agree to these terms.

Taxes

shop this is network will charge sales taxes for purchases shipped to California only. The rate of sales tax imposed will be that of the city of Los Angeles, California.